Frequently Asked Questions

There are several benefits. Spaying your female dog or cat helps prevent uterine infections and cancer, while neutering your male companion prevents testicular cancer.

Some other benefits include avoiding unwanted litters, no heats for females and help eliminating unwanted behaviours like aggression and marking. Read more about the importance of spaying and neutering on our blog.

In 90% of cases, neutering male cats stops them from spraying. The timing is important through—it’s recommended you neuter early, at six months old. A cat that is currently spraying may continue for up to six months after the procedure, but the behaviour should lessen and eventually stop over time.

If the spraying continues, a more serious underlying issue may be causing it, and you should book an appointment with your vet for a checkup and further diagnostics.

Just like humans, it is important for pets to see their doctor for a yearly checkup and wellness exam in order to diagnose, treat or prevent diseases. Read more about the benefits of an annual checkup here.

Vaccinations protect your pet from several highly contagious diseases among animals, some of which are transmissible to humans (such as rabies). Learn more about the pet diseases in our area, and why to vaccinate against them.

Yes! HCP is a vaccine that helps to prevent diseases caused by feline rhinotracheitis, calici and panleukopenia viruses. This vaccine helps to prevent your cat from viruses that are able to survive within your environment and are transmitted on objects including shoes and clothing. Rabies vaccine is another recommended vaccine. Rabies can be transmitted through small mammals and bats that may enter your house, and this disease can be transmitted to humans.

Puppies and kittens start their vaccinations at 8 weeks, with boosters at 12 weeks and 16 weeks to ensure they are fully protected. There are several other vaccinations to keep your pet protected as they grow, so it’s best to contact us or make an appointment to review the details with your doctor.

Tick prevention products are the best way to guarantee protection against ticks and the diseases they carry. You can talk through your medication options during your yearly exam, or contact our office for more details.

We always recommend that you check your pet regularly during tick season, which is any time the temperature sits above 4 degrees Celsius. Pay special care after being in wooded or grassy areas.

Veterinary diets provide a complete and balanced diet, meaning the food contains appropriate portions of carbs, fats, minerals, proteins and vitamins.

They also offer diverse product ranges, including therapeutic diets for complex health issues and wellness formulas that meet the specific needs that pets have at different points in their life. These food lines cost more because the companies conduct rigorous trials and testing before their products go to market.

Nail trims are recommended to be done every 3-4 weeks.

For most dogs, anal gland expression is unnecessary, as they should express naturally. Dogs unable to express their glands naturally will require manual expression. The frequency depends on each individual dog. Some only need it once, while others may suffer from a chronic issue requiring expressions every couple of months.

To enter the US, all dogs must appear healthy and have a valid rabies vaccination health certificate. This can be provided by special request either at the time of vaccination or before you travel.

We offer on-call emergency services. Our on-call instructions are explained on our after-hours voicemail recording. The voicemail message will play, asking you to hit “1” if you have an emergency. Once you select “1”, your call will be connected to a Registered Veterinary Technician operated phone line to triage your call.